Position Description & Qualifications

Serco Inc. is seeking a motivated Junior Marketing Specialist to join our team. Represent the My Service Benefits (MSB) program at various venues and conferences, conventions, training events, and other awareness opportunities that accomplish strategic communications tactics and strategies.

In this role you will

Represent the My Service Benefits (MSB) program at various venues and conferences, conventions, training events, and other awareness opportunities that accomplish strategic communications tactics and strategies

Present MyArmyBenefits and MyAirForceBenefits information to audiences ranging from 10 to over 200 participants on both virtual and in-person briefing events

Brief audiences that include service members across the active and reserve components and all ranks, including senior leaders and sometimes VIPs

Provide training to active and reserve component Retirement Services Officers on the websites, especially the financial planning calculators

Be THE knowledge resource on all aspects of military benefits and retirement, including specific Army benefits and resources for retirement, including the calculation of retired pay, Survivor Benefit Plan (SBP) premiums, and survivor benefits estimates

Assist Soldiers, Airmen, Guardians and their families with benefit calculations at supported events, both for regularly scheduled briefings as well as for other event opportunities

Prepare required paperwork such as travel authorizations, executive summaries, expense reports, and event feedback as required prior to and following every supported event

Create and update briefing slides tailored to specific audiences Conduct outreach to various military commands to create more briefing, presentation, and event opportunities for the schedule, helping to increase awareness among active duty military members and their families

Provide additional assistance as required to the marketing efforts of the team as needed, including idea input for social media posts and feedback from website users gathered at briefings and events

Provide assistance to the technical team by testing site calculators and other features and functions

Attend regular team meetings as required and collaborate with other team members using online applications such as MS Teams, Asana, and others

Monitor military benefits-related media and track changes in law and regulations affecting benefits

Be comfortable learning new applications and working with technology

Work cross-functionally with multiple MSB teams on various efforts

Travel at least twice per month, but also up to 4 times per month to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

To be successful in this role, you will have:

U.S. Citizenship

Ability to obtain a NACI clearance

Bachelor’s degree from an accredited college or university, in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or related field.

1 Year experience providing presentations to various military audiences, including large groups of over 200 participants

Ability to travel up to 50%

If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan

To review all Serco benefits please visit: <a href="https://careers.serco-na.com/us/en/about-us" target="_blank" rel="noopener">https://careers.serco-na.com/us/en/about-us</a> .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: <a href="mailto:[email protected]">[email protected]</a> .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email <a href="mailto:[email protected]">[email protected]</a> .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#J-18808-Ljbffr